Yourwholefreightbusiness.Oneintelligentsystem.
عملك اللوجستي بالكامل. نظام ذكي واحد.
Freight Masters builds the system that runs your freight sales. Inquiries get answered in seconds, follow-ups go out on schedule, and you can see every deal in one place instead of on someone's phone.
Free audit · Live in under a week · WhatsApp-native
For UAE & GCC freight forwarders, customs brokers & trucking operators
Platform
Everything your logistics business needs in one system
Freight-only from day one. We set it all up and keep it running.
AI Inquiry & Lead Qualification
Answers every RFQ in seconds, then scores it by shipment type, urgency and value. Your team works the hottest leads first.
- Auto-reply in ~90 seconds, 24/7
- Pre-qualifies shipment inquiries
- Hot / Medium / Low lead scoring
- Routes each lead to the right person
Centralized CRM & Pipeline
One view of every inquiry, quote and customer. No more digging through spreadsheets and personal phones.
- All RFQs and deals in a single pipeline
- Full team access from web and mobile
- Complete customer & quote history
- Owner visibility into every active deal
WhatsApp-Native Communication
One company WhatsApp number the team shares, and the conversations stay put when people move on.
- Shared team inbox on one company number
- Replies come from the company number, whoever sends them
- Every message logged against the lead
- Built around UAE's #1 business channel
Operations & Workflow Automation
Sales, pricing, ops and documentation run as automated workflows, with your SOPs wired into the system.
- Multi-department coordination
- SOPs embedded as workflow triggers
- Delay detection and escalation
- Right alert to the right person, on time
Automated Follow-Up
Day 1, 3 and 7 sequences go out over WhatsApp and email, so a quote never dies because nobody chased it.
- Multi-step WhatsApp + email sequences
- Salesperson reminders alongside automation
- Quotes tracked to a win or loss
- Wakes up dormant clients automatically
Dashboards & Reporting
Live numbers on inquiries, conversion, response times and pipeline, sent to management automatically.
- Sales, marketing & operational KPIs
- Average response time and win rate
- Top performer and bottleneck views
- Auto-generated management reports
AI Search Visibility (AEO/GEO)
When shippers ask AI for a freight partner, AEO/GEO work makes sure your company shows up in the answer.
- Optimized to be cited in AI answers
- Content structured for AI engines to read
- Visibility across ChatGPT, Gemini & Perplexity
- Inbound from buyers who ask AI first
Dedicated Support & Customization
We handle installation, maintenance and changes on demand. You get a partner who runs your systems, not another SaaS login.
- On-demand installation & maintenance
- Products tailored to how your team works
- Hands-on help from people who know your setup
- A team embedded in your business
How It Works
From WhatsApp chaos to one system in under a week
No months-long rollout. We study how your operation works today, then build and run the system around it.
Free Operations Audit
We go through your inquiry flow, response times and pipeline visibility, then show you exactly where revenue is leaking.
We Build Your System
We set up your CRM, WhatsApp, automations and dashboards around the way you already operate, all white-labeled under your brand. Most clients are live in under a week.
You Run on Infrastructure
The system answers inquiries, chases quotes and keeps the full pipeline on one screen. We keep managing and improving it month after month.
Why It Works
The numbers we hold ourselves to
Working with freight forwarders, customs brokers and trucking operators across the UAE and GCC.
Why Freight Masters
Made for how UAE freight really works
Off the personal phone
Every inquiry, quote and conversation lives in one system the whole team can see, instead of on a salesperson's WhatsApp. When someone leaves, the relationships stay.
First to reply wins
Auto-response in about 90 seconds, 24/7. An RFQ that lands after hours gets answered before it goes to a competitor.
Nothing falls through
Day 1, 3 and 7 follow-ups happen without anyone having to remember them, and every quote is tracked to a win or a loss.
FAQ
Questions freight operators ask
Do we have to change our WhatsApp number?
No. We centralize your existing company WhatsApp number with shared team access, so every conversation is logged in one system instead of living on personal phones.
What happens when a salesperson leaves?
Nothing walks out the door. Every inquiry, quote and conversation stays in your system, and the history belongs to your business no matter who leaves.
Is our data private and secure?
Yes. Each client runs in an isolated workspace with its own number, CRM and data. Your information is never mixed with anyone else's.
How long does setup take?
Most clients are live in under a week. Setup is entirely on us; there's nothing for your team to build.
Is this just another tool our team has to learn?
No. This is a managed service. We build and run the system for you, and your team keeps working the way it already does, mostly in WhatsApp.
Do you work in Arabic?
Yes. Our AI and customer communication work in both English and Arabic, the way business is done across the GCC.
Is there a contract?
Packages run on a monthly retainer with a minimum term. After the free audit you get one fixed quote for everything.
What happens in the free audit?
A short call where we walk through how inquiries reach you, how fast they get answered, and what happens to quotes after they go out. It's a diagnosis, not a pitch.
How much does it cost?
Freight Starter starts from 999.99 AED/month and Freight Growth from 2,500 AED/month; Freight Automation Pro and Freight Enterprise are scoped and quoted after a free audit. The audit matches the right tier to your operation and ends with one fixed quote. You pay for what your business needs. See pricing.
Get Started
Ready to get your freight business off WhatsApp and into one system?
Book a free operations audit. We'll show you where inquiries and quotes are going missing, then map the system that fixes it.
Free audit · No commitment · UAE & GCC